Understanding Patient Attrition: Why Do Patients Leave?

30-40% of the patients will switch providers and see a different provider for their ongoing dental needs, according to Etactics.

With increasing competition among dental clinics and fighting for space for advertisement, the cost of acquiring a patient increases.

Retaining existing customers and building patient loyalty to the clinic are crucial to the clinic’s success. These articles aim to provide practical strategies for understanding, tracking, and reducing attrition rates.

First, we need to understand patient attrition.

Patient attrition or patient churn is not a good sign.

The impact of high patient attrition will not be restricted to the current patient flow.

It will affect the inflow of future potential patients due to the word-of-mouth effect.

There are several reasons for high patient churn, such as poor communication, lack of trust, and inconvenient scheduling.

Early identification and tackling of those reasons can dramatically improve the clinic’s revenue and boost the business’s profitability.

Read Here: How to Make Your Dental Patients Happy So You Can Happily Counting Extra Cashes You Get